Where to Start

The outbreak of the Coronavirus (COVID-19) has significantly impacted us all in various ways and continues to spread around the globe leaving most of us feeling uncertain and anxious. As individuals we can’t control a global pandemic, but we can control our own actions and do our best to keep everyone safe.

It’s time to take care of each other, and plan and communicate with our loved ones and the people we live with. I know you can do this.

We saw such generosity, courage and leadership from our local communities during the summer bushfires. We all made “just in case” plans and “go bags” that saved lives. We know from this that we will all cope better if we develop our own plan for how to deal with this crisis and share it with our families and loved ones. If you haven't done that already, it’s time to do that now.

Plan with your loved ones, and the people you live with, what you will all do if someone becomes ill (even with something other than COVID-19). Write down how you will manage self-isolation if someone comes into contact with someone who has been diagnosed with COVID-19. Who will bring them food? What symptoms will you be looking for? How will they manage the symptoms? Write down emergency numbers and family phone numbers and lists of medications and other requirements for each family member in case they become ill or need to self-isolate. Leave them where all of you can access them. It’s no good having a thermometer or Panadol in a cupboard that only you know about.

Talk to young workers about what to do if they are feeling sick and make sure they are not pressured to work. Likewise, make sure they have a contingency plan if they are well and their hours are cut.

If you are on social media, it is a good time to set up a family or home group chat if you haven’t already. Or a group text. Have someone check in frequently by phone with those who don’t have the technical skills.

Remind everyone about handwashing hygiene, cough etiquette and social distancing. Talk about sharing bathrooms or bedrooms and kitchens. Above all, don’t panic. Be a good human being and remember - we’re all in this together.

Just like all of you, I’ve had to change the way I’ve done things to try and prevent the spread of COVID-19. For this reason, my office is operating remotely as we are trying to encourage people to stay at home, and we want to protect you.


These are the best methods for contacting me during this crisis. If you are leaving a message for me, please include your full name, phone number and address.

  1. Email me maitland@parliament.nsw.gov.au

  2. Facebook Message me on my MP Page.

  3. Call my office on 02 4933 1617. Our phone is being answered between 9am and 5pm Monday to Friday. If we can’t take your call, please leave a message and we will get back to you as soon as possible.  Please speak slowly and clearly and leave your full name, phone number and address.




Click on the links below to contact Jenny Aitchison MP:




Facebook Message


Call 02 4933 1617