Ms JENNY AITCHISON (Maitland) (22:00:34):Much has been said and written about the impact of the COVID-19 pandemic on economies, industries, businesses and budgets. Far less attention has been paid to things that are just as vital but cannot be measured, like hopes and dreams.

In July I met Jenny Cooper, who owns Queanbeyan City Travel & Cruise with her husband Jim. She introduced me to a young woman, Dani Newham, who just eight months before scored her dream job—working with Jenny and Jim. Dani could be forgiven for thinking that, during 2020, her dream has become a nightmare. However, she has persisted in following it with the support of Jenny and Jim. They recently paid tribute to her first anniversary on the job, saying:

Her commitment to us and our business deserves more than cake and flowers. It deserves much more than refunds and travel credits.

Dani, as the shadow Minister for tourism and investment and a former tourism operator, I know you have joined an amazing and exciting but also resilient industry. I wish you and your employers, Jenny and Jim Cooper, all the best in the future.